Ordering Information

DELIVERY TIME

All orders are processed the next business day.

For in-stock items, domestic orders generally ship within 2-3 business days (depending on destination location). International orders generally ship in 10-12 business days.

Backordered items may take 4 – 6 weeks to ship.

PRICING & METHODS OF PAYMENT

All prices are quoted in Canadian dollars and do not include applicable taxes and shipping. For customers ordering within Canada, taxes will be added based on your province. For international and US orders there are no taxes applied.

Upon placing an order and making payment you will receive a confirmation of your purchase with a receipt via email. Method of Payment options: Visa, MasterCard, America Express, E-Transfers.

SHIPPING

Orders are processed, shipped and delivered Monday through Friday only. All orders placed on Saturday, Sunday or on national holidays, will be processed the following business day. The customer is responsible for all shipping charges related to undeliverable packages, including return to sender fees for future shipments.

EXCHANGES & RETURNS

If you are not happy with your NoMiNoU Activewear purchase we will provide a refund or exchange (excluding shipping costs) within 14 days of receipt. All returned items must be unworn and in its original packaging. We are not responsible for lost or damaged returns.

To return an item you must send us an email within 14 days of receiving your item, we will then provide return instructions.

PROMOTIONS OR COUPON ORDERS

All promotional orders, or purchases using a discount code or coupon are only eligible for an exchange or credit. Credits expire 6 months after date of issue and must be used in a single transaction.

CUSTOM & PROMOTIONAL ORDERS

NoMiNoU can add your logo or adjust our existing artwork to your brand colours for a personalized promotion or gift for your company. Custom or personalized orders are offered however can take up to 8 weeks to ship and will be subject to additional fees. Minimum orders start at 50 pieces. Please email info@nomidesigns.ca for more information.

All custom pieces are made to order, must be used on our current styles & sizes and are FINAL SALE.